Privacy Policy

Last updated: July 2025

1. Data Controller

ADS TO GROW - FZCO
Registered office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: help@sup.askallai.co

2. Purpose

  • Manage registration and access to the multi-model chat (ChatGPT, Gemini, Claude, etc.).
  • Process subscriptions and payments through Stripe.
  • Provide technical support and customer service.
  • Send notifications about improvements or changes (if authorized by the user).
  • Analyze platform usage and performance.

3. Legal Basis

  • Contract execution: provision of SaaS service.
  • Legal compliance: billing and tax obligations.
  • Consent: commercial or analytical communications.
  • Legitimate interest: security and system improvement.

4. Data Processed

  • Identification: name, email, IP, country, language.
  • Registration or login: Google / Apple.
  • Billing: managed by Stripe.
  • Usage: logs, metrics, and chat messages.

5. Retention

Data is retained while the account is active and subsequently during applicable legal periods.

6. Third-Party Disclosure

Data is only communicated to:

  • Stripe, Inc. (payment processing).
  • Google LLC / Apple Inc. (login).
  • Technology providers (hosting, analytics, and AI models such as OpenAI, Anthropic, etc.).
  • Competent authorities when required by law.

Data is NOT sold or shared for commercial purposes.

7. International Transfers

Transfers may occur outside the EEA (U.S.) to Stripe, Google, Apple, OpenAI, or Anthropic, with standard contractual clauses approved by the European Commission.

8. User Rights

Users may request access, rectification, deletion, limitation, portability, or objection, or withdraw consent at any time.

To exercise these rights: help@sup.askallai.co
Users may also file a complaint with their local data protection authority.

9. Security

The Company applies technical and organizational measures to protect personal data (SSL encryption, access control, and regular backups).

10. Cookies

Cookie usage is detailed in the Cookie Policy.

11. Changes

The Company may update this policy; the current version will always be available at this URL.

Identification and Contact Information

ADS TO GROW - FZCO
Registered office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: support@askallai.co
Registry information: Registered with Dubai Silicon Oasis Authority, Dubai, UAE.